A fair and objective Grievance Handling Procedure provides employees with a systematic and legitimate avenue to raise their grievances; it also creates a safe working environment where employees can seek redressal in a specified manner, without fear of repercussions. It can also help to uncover any unacceptable or unlawful practices within the organisation.

Having proper Grievance Handling Procedures will also help mitigate the impact of grievances on employee morale and productivity, maintain workplace harmony and safeguard companies’ image and brand name.

A facilitation process will enable constituting Works Committee (in the manner prescribed in the Industrial Disputes (Central) Rules 1957, sections 38-57), Internal Complaints Committee (as mentioned in the Sexual Harassment of Women (Prevention, Prohibition and Redressal) at work place Act-2013 with the guidance from the hand book issued by the Ministry of Women and Children) and Safety Committee (as described in Rule 61M of the Tamil Nadu Factories Rules 1950).

Training Materials